Terms and conditions of TREASURE TROVE / Lokilino, a bookshop that also offers Pottery Painting, Bracelet Making, Birthday Parties, and Pottery Workshops:
1. Introduction
– Welcome to Treasure Trove! These terms and conditions outline the rules and regulations for the use of our bookshop and workshop services.
2. Acceptance of Terms
– By accessing or using our website, purchasing our products, or participating in our workshops, you accept and agree to be bound by these terms and conditions.
3. Online Store Terms
– Our online store allows you to browse and purchase books, pottery painting supplies, and other related products.
- We reserve the right to refuse service to anyone for any reason at any time.
- Prices for our products and services are subject to change without notice.
- We do not guarantee the accuracy of product descriptions, pricing, or other content on our website.
4. Ordering and Payment
– To place an order or book a workshop, you must provide accurate and complete information.
- We accept various payment methods and will provide details on our website.
- All payments are processed securely and your information is protected.
5. Shipping and Delivery
– We aim to process and ship orders promptly, but we do not guarantee specific delivery dates.
- Shipping costs and delivery options will be displayed during the checkout process.
- Any customs duties or taxes incurred during national and international shipping are the responsibility of the customer.
6. Returns and Refunds
6.1 General Returns and Exchanges:
– Contact us within 7 days of receiving your order.
- Items must be unused, in original condition, and with all tags and packaging.
- We may refuse returns/exchanges if items are not in original condition or returned after the specified time.
- Customer is responsible for return shipping unless it’s our error.
6.2 Returns for Books and Pottery Painting Supplies: - Return/exchange within 7 days of purchase. - Contact us with order details and reason for return. - Customer pays return shipping.
6.3 Returns for Pottery Painting, Bracelet Making, and Workshop Supplies: - Return/exchange within 7 days of purchase. - Contact us with order details and reason for return. - Items must be unused and in original packaging. - Customer pays return shipping.
6.4 Returns for Workshop and Birthday Party Bookings: - Cancel/reschedule up to [number of days, e.g. 7 days] before scheduled date. - Contact us with booking details. - Late cancellations may incur a fee; no refund/credit for no-shows.
6.5 Refunds: - Processed within 7 days of receiving returned item. - Refunded to original payment method or store credit/gift card if unavailable. - Review policy periodically for any updates. If you have any questions or need further assistance, please contact us using the provided contact information.
7. Intellectual Property
– All content on our website, including text, images, logos, and trademarks, is the property of Treasure Trove and protected by copyright laws.
- You may not reproduce, distribute, or use our content without our prior written permission.
8. Workshop Policies
– When participating in our pottery painting, bracelet making, or other workshops, you agree to follow our workshop policies, including safety guidelines and rules of conduct.
- We reserve the right to refuse service or ask participants to leave if they do not comply with our workshop policies.
9. Birthday Parties and Pottery Workshops
– We offer birthday party packages and pottery workshops for individuals or groups.
- Please review our specific terms and conditions for birthday parties and pottery workshops on our website for detailed information.
10. Limitation of Liability
– We strive to provide accurate and up-to-date information, but we do not guarantee the completeness, accuracy, or reliability of any content on our website or during our workshops.
- We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products, services, or participation in our workshops.
11. Governing Law and Jurisdiction
– These terms and conditions are governed by and construed in accordance with the laws of Belgium.
- Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in [Your City, Your Country].
12. Changes to Terms and Conditions
– We reserve the right to modify or replace these terms and conditions at any time.
- Any changes will be effective immediately upon posting on our website.
- It is your responsibility to review these terms and conditions periodically for any updates.
13. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us using the contact information provided on our website.
